Protecting the privacy and security of your personal information is a priority at Becoming Her EDU LLC (“EDU”, “we”, “us”), the owner of www.becomingher.co (the “Website”), and we believe that a clear Privacy Policy is in the best interests of our customers (“you” or “User”) and EDU.
About this Policy
This Privacy Policy describes how EDU collects, uses, and shares personal information of Users that interact with EDU, which consists of websites owned, operated and managed by EDU, including the Website that links to this Privacy Policy. We will also outline the controls and choices you have around when and how you choose to share your Personal Data.
Changes to this Privacy Policy
We reserve the right to change the provisions of this Privacy Policy at any time. We encourage you to review this Website periodically. Your use of the Website constitutes your consent to any changes in the Privacy Policy then in effect.
Data Collected
When you interact with our Website, we collect two types of information: Personally Identifiable Information (“PII”) and Non-Personally Identifiable Information (“NPII”). The processing of personal data is governed by applicable law which defines personal data (“Personal Data”) as:
“Any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
EDU complies with its obligations under applicable law by keeping Personal Data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of Personal Data; by protecting Personal Data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect Personal Data.
You may also provide Personal Data directly to us through interacting with special offers or related to our products, programs, and services (individually and collectively, “Product(s)”); participating in surveys; and requesting services or information. Your Personal Data may be used to provide you with the content or service requested, more information, or for other promotional and marketing purposes. You may opt-out of the use of your Personal Data for marketing purposes at any time by following the unsubscribe instructions provided in the e-mail or other electronic communication you receive.
To fulfill purchase requests, we collect contact information including name, billing address, shipping address, and financial payment information. We may store your credit card data for payment plans agreed on and are fully PCI compliant.
Our Website may include customer testimonials and Product reviews where you may post information, or we may post information with your consent.
Through the Contact Us form and Customer Care channels we may ask Users to share information about their devices, platforms, internet connection, device settings, plug-ins, and other items for troubleshooting incoming inquiries.
We also collect some information automatically when you visit our Website or communicate with us through other electronic communications. This includes IP addresses and other online identifiers. We also record the pages that you visit, Products you interacted with and other information about your activity on the Website.
NPII data is collected by EDU and our advertising technology partners and is used for retargeting. We, and/or one or more of our advertising technology partners, may collect NPII from people who visit our Website. This data is anonymous, and can include information such as web pages you’ve viewed, date and time of pageviews, domain type, location information associated with your IP address, and your interactions to an advertisement delivered by us or our advertising technology partners. Our advertising technology partners use different methods to collect this type of data, including cookies and web beacons (pixel tags or clear gifs).
Our Use of Data
EDU may use your personal information to:
Provide Products and services
Send requested Product or service information
Send marketing communications regarding news, Products, offers and events
Send you emails, chats, or push notifications to otherwise respond to questions, concerns and customer support inquiries
Enable us to process orders for Products
Send email confirmations, receipts and other transactional emails related to orders from EDU’s Website
Contact you in relation to orders or purchases
Create demographic automatic decision-making profiles for our Website marketing, push notifications, banners, special offers
Personalize your experience using automated decision-making for Products, services, personalized content, recommendations, and features
Improve the services we offer you, or the functionality of our Website and ensure technical functionality
Process your payment or prevent or detect fraud
Marketing EDU Products and Services
We may use Personal Data to provide you with materials about offers, Products, and services that may be of interest, including new content or services. We may provide you with these materials by phone, postal mail, email or other form of electronic communications, as permitted by applicable law. Such uses include:
To tailor content, advertisements, and offers
To notify you about offers, Products, and services that may be of interest to you
To provide services to you
For other purposes disclosed at the time that Individuals provide Personal Data, or
Otherwise with your consent
You may contact us at any time to opt-out of the use of your Personal Data for marketing purposes, as further described in this Privacy Policy.
Research and Development
We may use Personal Data to create nonidentifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing Products and services or develop new Products and services. From time to time, EDU may perform research (online and offline) via surveys. We may engage third party service providers to conduct such surveys on our behalf. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve Individuals by learning more about their needs and the quality of the Products and services we provide. The survey responses may be utilized to determine the effectiveness of our services, various types of communications, advertising campaigns, and/or promotional activities. If an Individual participates in a survey, the information given will be used along with that of other study participants. We may share anonymous Individual and aggregate data for research and analysis purposes.
Payment Data
Financial information that is collected is used to bill the User for Products. We do not store credit card details nor do we share customer details with any third parties in a manner that personally identifies the customer.
If you purchase any of our Products, your credit or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored by us and/or the payment processors with which we work. We may also collect some limited information, such as your postal code, mobile number, and details of your transaction history, all of which are necessary to provide you the Product. In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your card’s type, expiration date, and certain digits of your card number.
Data Retention
We keep your Personal Data for no longer than reasonably necessary.
EDU will retain purchase accounting records, tax, and, if applicable, VAT and GST records for a minimum of six (6) years or as otherwise required by law. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with you.
Our data retention for physical product orders will not extend beyond ten (10) years, at which time your purchase data will be marked for permanent deletion and will no longer be accessible.
If you purchase a Product, you will be asked to create a username and password to log into your customer account portal in order to access the Product(s) purchased. If your Product is not accessed within a 1-year period at any point in time, your account will be deemed inactive. All inactive data will not be retained beyond ten (5) years at which time the data will be marked for permanent deletion.
When you purchase Products from EDU, your personal data is stored so that we can continue to send you relevant emails and other communications. You may request removal at any time by notifying us at contact@becomingher.co
When you receive SMS text messages from EDU, your personal data is stored so we can continue to send you relevant text messages. Message frequency may vary. Message and data rates may apply. You may request removal at any time. EDU retains non-personally identified data, including encrypted, anonymized and pseudonymized data for ten (5) years.
Third Party Websites and Services
EDU may, from time to time, engage the services of other parties for dealing with certain processes necessary for the operation of the Website and the selling of Products. The data used by such parties is used only to the extent required by them to perform the services that we request. We may transfer Personal Data to service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and that provide website and application functionality, hosting, analytics, advertising, and marketing services.
Our Website includes social media features including, without limitation, links to our Facebook, YouTube, Instagram, and X pages. Your interactions with these features are governed by the privacy policy of the company providing it. If authorized by you, we may also access profile and other information from services like Facebook. The social networking site may provide us with certain information about you, including but not limited to your "likes.” Please see the privacy policy for the applicable social networking site to learn more about how these sites share your personal information.
We work with third party service providers, including but not limited to Google Analytics, to help us better understand how you use the EDU’s Website. These third party service providers will place cookies on your computer to collect information, such as how you were referred to the EDU Website, how you navigate around the EDU Website, what you purchase and what traffic is driven by various marketing methods. This information will help us to better serve you and provide you with more personalized information and Product offerings. We do not allow third party service providers to collect your credit card information, e-mail address or password information. These third party service providers may only use your Personal Data to perform services for us and may not share your Personal Data with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.
We may, on occasion, share Personal Data with our business partners with whom we may jointly offer Products or services, or whose products or services we believe may be of interest to you. In such cases, our business partner’s name and Privacy Policy will appear, along with EDU. You may opt-out at any time by following the unsubscribe instructions provided in the e-mail you receive or by contacting us or our partner as further described in each Privacy Policy. Personal Data obtained through the text messaging will not be shared with any third-parties for their marketing reasons/purposes.
EDU may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Your Rights & Controlling Use of Your Personal Data
You have the right to ask us, in writing, not to use your Personal Data for direct marketing purposes. You also have the right to request, in writing, a copy of the Personal Data that we hold about you and to have any inaccuracies rectified. Following our receipt of your written request, we will use reasonable efforts to supply, correct or delete Personal Data about you in our files.
Please contact our Customer Service to request the removal of your PII from our database or to no longer receive future communications.
Unless otherwise exempted by applicable law, you have the following rights with respect to your Personal Data:
The right to request a copy of your Personal Data which EDU holds about you;
The right to request that EDU corrects any Personal Data if it is found to be inaccurate or out of date;
The right to request your Personal Data to be erased where it is no longer necessary for EDU to retain such Personal Data;
The right to withdraw your consent to the use of your Personal Data at any time;
The right, where there is a dispute in relation to the accuracy or processing of your Personal Data, to request a restriction is placed on further processing thereof.
Cookies
Cookies are small text files that can store information. EDU may use cookies to customize your web experience, analyze web traffic, and to improve our range of Products and services. EDU uses cookies and web beacons in the delivery of display advertisements to our Website visitors across the internet.
You may, if you wish, deny consent to the placing of cookies; however certain features of our Website may not function fully or as intended.
Security
If you create an account with password access, you are responsible for keeping your password confidential. It is recommended your password use both upper-case and lower-case letters, inclusion of one or more numerical digits, and inclusion of special characters following general password strength recommendations across the internet.
It is recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
You acknowledge that transmission of information over the internet is done at your own risk. We cannot ensure the security of your Personal Data transmitted to our Website.
General
If any court or competent authority finds that any provision of this Privacy Policy is invalid, illegal, or unenforceable, that provision will, to the extent required, be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected. Unless otherwise agreed in writing, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
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